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Patient Price Information List

Disclaimer: Pocahontas Memorial Hospital determines its standard charges for patient items and services through the use of a chargemaster system, which is a list of charges for the components of patient care that go into every patient’s bill. These are the baseline rates for items and services provided at the Hospital. The chargemaster is similar in concept to the manufacturer’s suggested retail price (“MSRP”) on a particular product or good. The charges listed provide only a general starting point in determining the potential costs of an individual patient’s care at the Hospital. This list does not reflect the actual out-of-pocket costs that may be paid by a patient for any particular service, it is not binding, and the actual charges for items and services may vary.

Many factors may influence the actual cost of an item or service, including insurance coverage, rates negotiated with payors, and so on. Government payors, such as Medicare and Medicaid for example, do not pay the chargemaster rates, but rather have their own set rates that hospitals are obligated to accept. Commercial insurance payments are based on contract negotiations with payors and may or may not reflect the standard charges. The cost of treatment also may be impacted by variables involved in a patient’s actual care, such as specific equipment or supplies required, the length of time spent in surgery or recovery, additional tests, or any changes in care or unexpected conditions or complications that arise. Moreover, the foregoing list of charges for services only includes charges from the Hospital. It does not reflect the charges for physicians, such as the surgeon, anesthesiologist, radiologist, pathologist, or other physician specialists or providers who may be involved in providing particular services to a patient. These charges are billed separately.

Individuals with questions about their out-of-pocket costs of service and other financial information should contact the hospital or consider contacting their insurers for further information.

LOCAL MARKET HOSPITALS

In order to present a meaningful comparison, Pocahontas Memorial Hospital has partnered with Hospital Pricing Specialists LLC to analyze current charges, based off CMS adjudicated claims through 3/31/2022. Pocahontas Memorial Hospital's charges are displayed and compared with the local market charge, consisting of the following hospitals:

Hospital Name
Location

Augusta Health

Fishersville

VA

Bath Community Hospital

Hot Springs

VA

Broaddus Hospital

South Philippi

WV

Davis Medical Center

Elkins

WV

Encompass Health Rehabilitation Hospital of Morgantown

Morgantown

WV

Greenbrier Valley Medical Center

Ronceverte

WV

Hampshire Memorial Hospital

Romney

WV

Jackson General Hospital

Ripley

WV

LewisGale Hospital - Alleghany

Low Moor

VA

Minnie Hamilton Health Care Center

Grantsville

WV

Plateau Medical Center

Oak Hill

WV

Potomac Valley Hospital

Keyser

WV

Preston Memorial Hospital

Kingwood

WV

Summersville Regional Medical Center

Summersville

WV

Webster County Memorial Hospital

Webster Springs

WV

INPATIENT ROOM AND BOARD DAILY CHARGES

Description

Our Charge
Market Charge

Variance

Private Room

$867
$1,041

17% lower than market

Semi-Private Room

$810
$965

16% lower than market

CMS SHOPPABLE SERVICE

Description

Our Charge
Market Charge

Variance

Abdominal and pelvic CT scan with contrast for injury, foreign bodies, or tumors [HCPCS 74177]

$3,200
$3,252

2% lower than market

Abdominal ultrasound (complete) [HCPCS 76700]

$698
$848

18% lower than market

Head or brain CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 70450]

$1,300
$1,385

6% lower than market

Lab analysis of urine specimen by dipstick with microscope (automated) [HCPCS 81001]

$50
$71

29% lower than market

Lab analysis of urine specimen by dipstick without microscope (automated) [HCPCS 81003]

$39
$45

13% lower than market

Lab analysis of urine specimen by dipstick without microscope (non-automated) [HCPCS 81002]

$38
$20

87% higher than market

Lab analysis to evaluate kidney function via a blood test panel [HCPCS 80069]

$88
$165

47% lower than market

Lab analysis to evaluate the clotting time in plasma specimen and monitor drug effectiveness [HCPCS 85610]

$47
$60

21% lower than market

Lab analysis to identify the thyroid stimulating hormone (tsh) in blood specimen [HCPCS 84443]

$113
$183

38% lower than market

Lab analysis to measure coagulation in plasma or whole blood specimen [HCPCS 85730]

$67
$98

32% lower than market

Lab analysis to measure complete blood cell count (red cells, white blood cell, and platelets), automated test [HCPCS 85027]

$41
$86

53% lower than market

Lab analysis to measure complete blood cell count (red cells, white blood cell, and platelets), automated test and automated differential white blood cell count [HCPCS 85025]

$50
$83

40% lower than market

Lab analysis to measure the amount of albumin, total and direct bilirubin, alkaline phosphatase, total protein, alanine amino transferase, and asparate amino transferase in blood specimen to evaluate liver function [HCPCS 800

$88
$172

49% lower than market

Lab analysis to measure the amount of free PSA (prostate specific antigen) in serum specimen [HCPCS 84154]

$94
$206

54% lower than market

Lab analysis to measure the amount of lipids (cholesterol and triglycerides) in blood specimen [HCPCS 80061]

$105
$159

34% lower than market

Lab analysis to measure the amount of total calcium, carbon dioxide (bicarbonate), chloride, creatinine, glucose, potassium, sodium, and urea nitrogen (BUN) in blood specimen [HCPCS 80048]

$85
$158

46% lower than market

Lab analysis to measure the amount of total PSA (prostate specific antigen) in serum specimen [HCPCS 84153]

$85
$162

47% lower than market

Lab analysis via blood test to measure a comprehensive group of blood chemicals [HCPCS 80053]

$125
$224

44% lower than market

New patient office or outpatient visit with physician to diagnose and treat illness or injury (total time 30-44 minutes) [HCPCS 99203]

$165
$149

11% higher than market

New patient office or outpatient visit with physician to diagnose and treat illness or injury (total time 45-59 minutes) [HCPCS 99204]

$282
$272

4% higher than market

New patient office or outpatient visit with physician to diagnose and treat illness or injury (total time 60-74 minutes) [HCPCS 99205]

$367
$237

55% higher than market

Pelvis CT scan with contrast to examine injury, foreign bodies, or tumors [HCPCS 72193]

$1,750
$1,876

7% lower than market

Physical therapy exercise to develop strength, endurance, range of motion, and flexibility (each 15 minutes) [HCPCS 97110]

$44
$82

47% lower than market

Psychotherapy treatment by physician face-to-face with patient (30 minutes) [HCPCS 90832]

$126
$212

41% lower than market

Psychotherapy treatment by physician face-to-face with patient (45 minutes) [HCPCS 90834]

$185
$269

31% lower than market

Psychotherapy treatment by physician face-to-face with patient (60 minutes) [HCPCS 90837]

$252
$359

30% lower than market

Spinal x-ray of lower and sacral spine (minimum of 4 views) [HCPCS 72110]

$307
$442

30% lower than market

OUTPATIENT EMERGENCY DEPARTMENT

Description

Our Charge
Market Charge

Variance

Critical care delivery to critically ill or injured patient (first 30-74 minutes) [HCPCS 99291]

$814
$2,174

63% lower than market

Emergency department visit for problem of high severity [HCPCS 99284]

$570
$882

35% lower than market

Emergency department visit for problem of low to moderate severity [HCPCS 99282]

$283
$317

11% lower than market

Emergency department visit for problem of moderate severity [HCPCS 99283]

$391
$536

27% lower than market

Emergency department visit for problem with significant threat to life [HCPCS 99285]

$594
$1,375

57% lower than market

OUTPATIENT LABORATORY AND PATHOLOGY

Description

Our Charge
Market Charge

Variance

Lab analysis by immunoassay to identify Strep (streptococcus) [HCPCS 87880]

$52
$96

46% lower than market

Lab analysis by nucleic acid (DNA or RNA) to identify clostridium difficile by amplified probe technique [HCPCS 87493]

$173
$262

34% lower than market

Lab analysis by nucleic acid (DNA or RNA) to measure the amount of organisms [HCPCS 87799]

$575
$749

23% lower than market

Lab analysis of any culture (except urine, blood, or stool) to identify bacteria [HCPCS 87070]

$40
$145

72% lower than market

Lab analysis of blood culture to identify bacteria [HCPCS 87040]

$67
$147

54% lower than market

Lab analysis of special gram or Giemsa stain to idenitfy microorganisms [HCPCS 87205]

$39
$55

29% lower than market

Lab analysis of stool culture to identify bacteria and additional pathogens [HCPCS 87046]

$48
$84

43% lower than market

Lab analysis of urine culture to measure the amount of bacteria [HCPCS 87086]

$67
$122

45% lower than market

Lab analysis to identify antibody IgE to allergic substance (each crude allergen extract) [HCPCS 86003]

$2
$26

94% lower than market

Lab analysis to measure blood count (hemoglobin) [HCPCS 85018]

$30
$37

20% lower than market

Lab analysis to measure blood glucose (sugar) level with hand-held instrument [HCPCS 82962]

$25
$31

20% lower than market

Lab analysis to measure coagulation function measurement of D-dimer (quantitative) [HCPCS 85379]

$103
$219

53% lower than market

Lab analysis to measure free thyroxine (thyroid chemical) in serum specimen [HCPCS 84439]

$80
$121

34% lower than market

Lab analysis to measure red blood cell concentration [HCPCS 85014]

$30
$39

23% lower than market

Lab analysis to measure red blood cell sedimentation rate to detect inflammation (automated) [HCPCS 85652]

$39
$61

36% lower than market

Lab analysis to measure the ammonia level [HCPCS 82140]

$77
$158

51% lower than market

Lab analysis to measure the amount of blood gases [HCPCS 82803]

$89
$243

63% lower than market

Lab analysis to measure the amount of C-reactive protein in serum to identify infection or inflammation [HCPCS 86140]

$59
$73

19% lower than market

Lab analysis to measure the amount of tacrolimus in blood specimen [HCPCS 80197]

$250
$364

31% lower than market

Lab analysis to measure the amount of total digoxin in blood specimen [HCPCS 80162]

$92
$148

38% lower than market

Lab analysis to measure the amount of total phenytoin in blood specimen [HCPCS 80185]

$82
$156

47% lower than market

Lab analysis to measure the amount of troponin (protein) in serum specimen [HCPCS 84484]

$129
$159

19% lower than market

Lab analysis to measure the amylase (enzyme) level in serum specimen [HCPCS 82150]

$77
$106

27% lower than market

Lab analysis to measure the blood potassium level in blood specimen [HCPCS 84132]

$12
$58

79% lower than market

Lab analysis to measure the creatinine level in blood specimen to test for kidney function or muscle injury [HCPCS 82565]

$26
$76

66% lower than market

Lab analysis to measure the creatinine level to test for kidney function or muscle injury (other than blood specimen) [HCPCS 82570]

$26
$64

59% lower than market

Lab analysis to measure the cyanocobalamin (vitamin b-12) level [HCPCS 82607]

$108
$143

24% lower than market

Lab analysis to measure the ferritin (blood protein) level [HCPCS 82728]

$43
$139

69% lower than market

Lab analysis to measure the glucose (sugar) level in blood [HCPCS 82947]

$26
$63

59% lower than market

Lab analysis to measure the hemoglobin A1C level in blood specimen [HCPCS 83036]

$50
$106

53% lower than market

Lab analysis to measure the iron binding capacity [HCPCS 83550]

$82
$86

5% lower than market

Lab analysis to measure the iron level [HCPCS 83540]

$69
$81

15% lower than market

Lab analysis to measure the lactate dehydrogenase (enzyme) level [HCPCS 83615]

$16
$68

77% lower than market

Lab analysis to measure the lactic acid level in blood, plasma, or cerbrospinal fluid specimen [HCPCS 83605]

$77
$130

41% lower than market

Lab analysis to measure the lipase (fat enzyme) level [HCPCS 83690]

$52
$97

46% lower than market

Lab analysis to measure the magnesium level in body fluids and cells [HCPCS 83735]

$41
$96

57% lower than market

Lab analysis to measure the microalbumin (protein) level in urine specimen [HCPCS 82043]

$37
$78

52% lower than market

Lab analysis to measure the natriuretic peptide (heart and blood vessel protein) level in plasma specimen [HCPCS 83880]

$200
$359

44% lower than market

Lab analysis to measure the parathormone (parathyroid hormone) level [HCPCS 83970]

$150
$362

59% lower than market

Lab analysis to measure the phosphate level [HCPCS 84100]

$13
$72

82% lower than market

Lab analysis to measure the total creatine kinase (cardiac enzyme) level in blood specimen [HCPCS 82550]

$52
$86

39% lower than market

Lab analysis to measure the uric acid level in blood specimen [HCPCS 84550]

$26
$75

65% lower than market

Lab analysis to measure the vitamin D-3 level in serum or plasma specimen [HCPCS 82306]

$110
$290

62% lower than market

Lab analysis to measure urea nitrogen level in serum or plasma specimen to assess kidney function (quantitative) [HCPCS 84520]

$26
$67

61% lower than market

Lab analysis to screen for pathogenic organisms [HCPCS 87081]

$57
$116

51% lower than market

Lab blood analysis to confirm blood unit compatibility by antiglobulin technique [HCPCS 86922]

$131
$142

8% lower than market

Lab blood analysis to identify antigens on red blood cell surface and determine the patient's blood group type (ABO) [HCPCS 86900]

$31
$77

60% lower than market

Lab blood analysis to identify antigens on red blood cell surface and determine the patient's Rh (D) type (Rh positive or Rh negative) [HCPCS 86901]

$26
$78

67% lower than market

One-way allow prorated trip [HCPCS P9604]

$1
$29

96% lower than market

Rbc leukocytes reduced [HCPCS P9016]

$448
$753

40% lower than market

OUTPATIENT MEDICINE

Description

Our Charge
Market Charge

Variance

Drug administration into vein by infusion for therapy, prevention, or diagnosis (concurrent with another infusion) [HCPCS 96368]

$41
$120

66% lower than market

Drug administration into vein by infusion for therapy, prevention, or diagnosis (each additional hour) [HCPCS 96366]

$58
$130

55% lower than market

Drug administration into vein by infusion for therapy, prevention, or diagnosis (up to 1 hour) [HCPCS 96365]

$263
$422

38% lower than market

Drug administration into vein by infusion of additional sequential infusion of new drug for therapy, prevention, or diagnosis (up to 1 hour) [HCPCS 96367]

$97
$193

50% lower than market

Drug administration into vein by push technique for therapy, diagnosis, or prevention (each additional push of same drug) [HCPCS 96376]

$36
$124

71% lower than market

Exercise-induced lung stress test [HCPCS 94618]

$102
$222

54% lower than market

Heart and lungs restart (attempt) [HCPCS 92950]

$801
$1,045

23% lower than market

Hospital inpatient or observation patient ventilator management care (initial day) [HCPCS 94002]

$3,545
$1,283

176% higher than market

Hydration administration into vein by infusion (31 minutes to 1 hour) [HCPCS 96360]

$185
$354

48% lower than market

Hydration administration into vein by infusion (each additional hour) [HCPCS 96361]

$46
$115

60% lower than market

Immunization administration of vaccine into, between, or beneath the skin or into muscle (single vaccine) [HCPCS 90471]

$15
$69

78% lower than market

Implanted venous access drug delivery device irrigation [HCPCS 96523]

$46
$136

66% lower than market

Lung volumes measurement by gas dilution or washout [HCPCS 94727]

$274
$324

15% lower than market

Manual chest wall manipulation for improved lung function (initial evaluation) [HCPCS 94667]

$41
$115

64% lower than market

Manual chest wall manipulation for improved lung function (subsequent evaluation) [HCPCS 94668]

$29
$73

60% lower than market

Oxygen saturation measurement in blood by ear or finger device (continuous overnight monitoring) [HCPCS 94762]

$284
$265

7% higher than market

Physician services for outpatient heart rehab with continuous EKG monitoring (per session) [HCPCS 93798]

$67
$211

68% lower than market

Psychiatric assessment for diagnosis including physical examination and medicine prescriptions [HCPCS 90792]

$283
$334

15% lower than market

Tissue removal from wounds per session (first 20 sq cm or less) [HCPCS 97597]

$56
$241

77% lower than market

Total amount of air exhaled from lungs measurement [HCPCS 94150]

$144
$108

33% higher than market

Whole blood removal by needle to correct blood level imbalance [HCPCS 99195]

$129
$179

28% lower than market

OUTPATIENT OTHER

Description

Our Charge
Market Charge

Variance

Diab manage trn per indiv [HCPCS G0108]

$68
$50

35% higher than market

Telehealth facility fee [HCPCS Q3014]

$52
$125

58% lower than market

OUTPATIENT PHARMACY AND DRUG ADMINISTRATION

Description

Our Charge
Market Charge

Variance

Admin influenza virus vac [HCPCS G0008]

$5
$52

90% lower than market

Azithromycin [HCPCS J0456]

$77
$91

15% lower than market

Drug administration into vein by push technique for therapy, diagnosis, or prevention (each additional push of new drug) [HCPCS 96375]

$59
$139

58% lower than market

Drug administration into vein by push technique for therapy, diagnosis, or prevention (initial drug) [HCPCS 96374]

$129
$222

42% lower than market

Fentanyl citrate injection [HCPCS J3010]

$21
$32

33% lower than market

Furosemide injection [HCPCS J1940]

$19
$10

92% higher than market

Haloperidol injection [HCPCS J1630]

$37
$39

5% lower than market

Hydromorphone injection [HCPCS J1170]

$29
$30

3% lower than market

Inj magnesium sulfate [HCPCS J3475]

$3
$4

34% lower than market

Lorazepam injection [HCPCS J2060]

$23
$38

40% lower than market

Methylprednisolone injection [HCPCS J2920]

$37
$32

17% higher than market

Piperacillin/tazobactam [HCPCS J2543]

$9
$10

11% lower than market

Promethazine hcl injection [HCPCS J2550]

$18
$24

25% lower than market

OUTPATIENT PHYSICAL/OCCUPATIONAL/SPEECH THERAPY

Description

Our Charge
Market Charge

Variance

Elec stim other than wound [HCPCS G0283]

$64
$88

28% lower than market

Function improvement activities with one-on-one contact between patient and provider (each 15 minutes) [HCPCS 97530]

$77
$97

21% lower than market

Occupational therapy evaluation (typically 30 minutes) [HCPCS 97165]

$191
$329

42% lower than market

Occupational therapy evaluation (typically 45 minutes) [HCPCS 97166]

$191
$332

42% lower than market

Physcial therapy exercise of walking training to 1 or more areas (each 15 minutes) [HCPCS 97116]

$77
$106

27% lower than market

Physical therapy evaluation (typically 20 minutes) [HCPCS 97161]

$191
$344

44% lower than market

Physical therapy evaluation (typically 30 minutes) [HCPCS 97162]

$191
$378

50% lower than market

Physical therapy procedure to re-educate brain-to-nerve-to-muscle function (each 15 minutes) [HCPCS 97112]

$77
$95

19% lower than market

Physical therapy techniques to 1 or more regions (each 15 minutes) [HCPCS 97140]

$82
$124

34% lower than market

Swallowing and/or oral feeding function treatment [HCPCS 92526]

$148
$183

19% lower than market

Swallowing function evaluation [HCPCS 92610]

$262
$257

2% higher than market

Training activities for home and self-care management (each 15 minutes) [HCPCS 97535]

$72
$94

24% lower than market

OUTPATIENT PULMONARY THERAPY

Description

Our Charge
Market Charge

Variance

CPAP (continuous positive airway pressure) mask or breathing tube initiation and management for night time respiratory muscle rest [HCPCS 94660]

$3,545
$674

426% higher than market

External 48-hour EKG heart rhythm tracing, analysis, and interpretation with recording [HCPCS 93225]

$211
$540

61% lower than market

OUTPATIENT RESPIRATORY THERAPY

Description

Our Charge
Market Charge

Variance

Airway inhalation treatment to relieve airway obstruction or for sputum collection (inhaled pressure or nonpressure treatment) [HCPCS 94640]

$92
$156

41% lower than market

OUTPATIENT SURGICAL SERVICES

Description

Our Charge
Market Charge

Variance

Collection of blood specimen from arterial puncture for diagnosis [HCPCS 36600]

$3,317
$3,172

5% higher than market

Indwelling bladder catheter insertion (simple) [HCPCS 51702]

$2,878
$2,885

Approximately equal to market

Needle insertion into vein for collection of blood sample [HCPCS 36415]

$11
$26

57% lower than market

Strapping application of unna boot [HCPCS 29580]

$826
$548

51% higher than market

Temporary bladder catheter insertion [HCPCS 51701]

$6,623
$3,893

70% higher than market

OUTPATIENT X-RAY AND RADIOLOGICAL

Description

Our Charge
Market Charge

Variance

Abdominal and pelvic CT scan without contrast for injury, foreign bodies, or tumors [HCPCS 74176]

$2,500
$2,808

11% lower than market

Abdominal ultrasound (limited) [HCPCS 76705]

$527
$612

14% lower than market

Abdominal x-ray (2 views) [HCPCS 74019]

$297
$324

8% lower than market

Abdominal x-ray (single view) [HCPCS 74018]

$255
$267

5% lower than market

Abdominal x-ray, complete study including 2 or more views of abdomen and single view of chest [HCPCS 74022]

$338
$338

Approximately equal to market

Ankle x-ray (minimum of 3 views) [HCPCS 73610]

$235
$272

14% lower than market

Arms or legs veins ultrasound with assessment of compression and functional maneuvers (limited, one arm or leg) [HCPCS 93971]

$523
$772

32% lower than market

Chest CT scan with contrast to examine injury, foreign bodies, or tumors [HCPCS 71260]

$1,750
$1,801

3% lower than market

Chest CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 71250]

$1,520
$1,551

2% lower than market

Chest x-ray (2 views) [HCPCS 71046]

$267
$294

9% lower than market

Chest x-ray (single view) [HCPCS 71045]

$248
$237

5% higher than market

Foot x-ray, complete study (minimum of 3 views) [HCPCS 73630]

$235
$284

17% lower than market

Heart ultrasound including color-depicted blood flow rate, direction, and valve function [HCPCS 93306]

$1,500
$1,916

22% lower than market

Hip x-ray of hip with pelvis (2 to 3 views) [HCPCS 73502]

$255
$248

3% higher than market

Knee x-ray (3 views) [HCPCS 73562]

$255
$342

25% lower than market

Shoulder x-ray, complete study (minimum of 2 views) [HCPCS 73030]

$255
$260

2% lower than market

Spinal x-ray of lower and sacral spine (2 or 3 views) [HCPCS 72100]

$294
$278

6% higher than market

Ultrasound application to 1 or more areas (each 15 minutes) [HCPCS 97035]

$67
$96

31% lower than market

INPATIENT CARDIOLOGY

Description

Our Charge
Market Charge

Variance

Acute myocardial infarction, discharged alive with complications

$2,853
$14,892

81% lower than market

Acute myocardial infarction, discharged alive with major complications

$3,936
$23,035

83% lower than market

INPATIENT MEDICINE

Description

Our Charge
Market Charge

Variance

General symptoms of illness such as fever, pain, shortness of breath

$5,556
$14,555

62% lower than market

Infection of the skin

$3,765
$12,887

71% lower than market

Nutritional or Metabolic Disorders without major complications

$5,940
$11,170

47% lower than market

Signs & symptoms with major complications

$7,551
$29,899

75% lower than market

INPATIENT NEUROLOGY

Description

Our Charge
Market Charge

Variance

Stroke with complications

$5,104
$16,618

69% lower than market

INPATIENT PULMONOLOGY

Description

Our Charge
Market Charge

Variance

Chronic Lung Disease with complications

$10,348
$15,980

35% lower than market

Chronic Lung Disease with major complications

$11,972
$19,127

37% lower than market

Pneumonia with complications

$9,593
$16,277

41% lower than market

Pneumonia with major complications

$20,380
$20,239

1% higher than market

Respiratory Failure

$13,849
$20,402

32% lower than market

Respiratory infections & inflammations with complications

$1,586
$16,559

90% lower than market

Respiratory infections and inflammations with major complications

$22,353
$29,187

23% lower than market

INPATIENT UROLOGY

Description

Our Charge
Market Charge

Variance

Kidney & urinary Infection without complications

$5,020
$12,141

59% lower than market

BILLING PROCESS AND INFORMATION

Thank you for choosing Pocahontas Memorial Hospital for your healthcare needs. We want to make understanding and paying your bill as easy as possible. Here are some ways you can help us as we work to make the billing process go smoothly.

• Please give us complete health insurance information.

In addition to your health insurance card, we may ask for a photo ID. If you have been seen at Pocahontas Memorial Hospital, let us know if your personal information or insurance information has changed since your last visit. Please bring your insurance card to every appointment.

• Please understand and follow the requirements of your health plan.

Be sure to know your benefits, obtain proper authorization for services and submit referral claim forms if necessary. Many insurance plans require patients to pay a co-payment or deductible amount. You are responsible for paying co-payments required by your insurance provider and Pocahontas Memorial Hospital is responsible for collecting co-payments. Please come to your appointment prepared to make your co-payment.

• Please respond promptly to any requests from your insurance provider.

You may receive multiple bills from your hospital visit, including specialists and physicians who read x-rays. Insurance benefits are the result of your contract with your insurance company. We are a third-party to those benefits and may need your help with your insurance. Please respond promptly to any requests from your insurance company. If you do not respond, insurance may deny the claim, and you will be responsible for the bill.

Questions about Price and Billing Information

Our goal is for each of our patients and their families to have the best healthcare experience possible. Part of our commitment is to provide you with information that helps you make well informed decisions about your own care.

To ask questions or get more information about a bill for services you've received, please contact our Billing Department at 304-799-1300.

If you need more information about the price of a future service, please contact our Customer Service at 304-799-1300. A physician's order or CPT code is strongly encouraged when you call to assist us in providing you with the most accurate estimate. You can obtain the CPT code from the ordering physician.