Patient Price Information List

Disclaimer: Owensboro Health Regional Hospital determines its standard charges for patient items and services through the use of a chargemaster system, which is a list of charges for the components of patient care that go into every patient’s bill. These are the baseline rates for items and services provided at the Hospital. The chargemaster is similar in concept to the manufacturer’s suggested retail price (“MSRP”) on a particular product or good. The charges listed provide only a general starting point in determining the potential costs of an individual patient’s care at the Hospital. This list does not reflect the actual out-of-pocket costs that may be paid by a patient for any particular service, it is not binding, and the actual charges for items and services may vary.

Many factors may influence the actual cost of an item or service, including insurance coverage, rates negotiated with payors, and so on. Government payors, such as Medicare and Medicaid for example, do not pay the chargemaster rates, but rather have their own set rates that hospitals are obligated to accept. Commercial insurance payments are based on contract negotiations with payors and may or may not reflect the standard charges. The cost of treatment also may be impacted by variables involved in a patient’s actual care, such as specific equipment or supplies required, the length of time spent in surgery or recovery, additional tests, or any changes in care or unexpected conditions or complications that arise. Moreover, the foregoing list of charges for services only includes charges from the Hospital. It does not reflect the charges for physicians, such as the surgeon, anesthesiologist, radiologist, pathologist, or other physician specialists or providers who may be involved in providing particular services to a patient. These charges are billed separately.

Individuals with questions about their out-of-pocket costs of service and other financial information should contact the hospital or consider contacting their insurers for further information.

LOCAL MARKET HOSPITALS

In order to present a meaningful comparison, Owensboro Health Regional Hospital has partnered with Hospital Pricing Specialists LLC to analyze current charges, based off CMS adjudicated claims through 12/31/2021. Owensboro Health Regional Hospital's charges are displayed and compared with the local market charge, consisting of the following hospitals:

Hospital Name
Location

Baptist Health Madisonville

Madisonville

KY

Deaconess Midtown Hospital

Evansville

IN

Methodist Hospital

Henderson

KY

Ohio County Hospital

Hartford

KY

Saint Vincent Evansville

Evansville

IN

INPATIENT ROOM AND BOARD DAILY CHARGES

Description

Our Charge
Market Charge

Variance

Semi-Private Room

$1,159
$1,408

18% lower than market

CMS SHOPPABLE SERVICE

Description

Our Charge
Market Charge

Variance

Abdominal and pelvic CT scan with contrast for injury, foreign bodies, or tumors [HCPCS 74177]

$1,100
$3,045

64% lower than market

Abdominal ultrasound (complete) [HCPCS 76700]

$1,134
$1,130

Approximately equal to market

Anesthetic agent and/or steroid injection into lower or sacral spine nerve root with imaging guidance (single level) [HCPCS 64483]

$1,661
$2,446

32% lower than market

Breast cyst removal, male or female (1 or more cysts) [HCPCS 19120]

$7,066
$11,038

36% lower than market

Cervical spinal fusion without complications

$46,265
$60,331

23% lower than market

Colon (large bowel) examination and biopsy with endoscope [HCPCS 45380]

$3,394
$5,242

35% lower than market

Colon (large bowel) examination and polyps or tumors removal by snare technique with endoscope [HCPCS 45385]

$2,997
$5,138

42% lower than market

Colon (large bowel) examination with endoscope for diagnosis (high risk) [HCPCS 45378]

$1,471
$4,174

65% lower than market

Esophagus, stomach, and/or upper small bowel examination and biopsy with endoscope [HCPCS 43239]

$2,001
$4,037

50% lower than market

Esophagus, stomach, and/or upper small bowel examination with endoscope for diagnosis [HCPCS 43235]

$2,001
$4,219

53% lower than market

Gallbladder removal with an endoscope [HCPCS 47562]

$8,603
$15,275

44% lower than market

Groin hernia repair for patient 5 years of age or older (herniated tissue that is not trapped) [HCPCS 49505]

$10,505
$20,562

49% lower than market

Head or brain CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 70450]

$1,100
$1,634

33% lower than market

Imaging of brain by MRI without contrast, followed by contrast [HCPCS 70553]

$1,100
$2,990

63% lower than market

Imaging of leg joint by MRI without contrast [HCPCS 73721]

$1,100
$2,122

48% lower than market

Imaging of lower spinal canal by MRI without contrast [HCPCS 72148]

$1,100
$2,119

48% lower than market

Imaging of pelvis by ultrasound through vagina [HCPCS 76830]

$708
$1,050

32% lower than market

Lab analysis of urine specimen by dipstick with microscope (automated) [HCPCS 81001]

$9
$33

71% lower than market

Lab analysis of urine specimen by dipstick without microscope (automated) [HCPCS 81003]

$6
$24

73% lower than market

Lab analysis to evaluate the clotting time in plasma specimen and monitor drug effectiveness [HCPCS 85610]

$12
$70

83% lower than market

Lab analysis to identify the thyroid stimulating hormone (tsh) in blood specimen [HCPCS 84443]

$37
$146

75% lower than market

Lab analysis to measure coagulation in plasma or whole blood specimen [HCPCS 85730]

$18
$117

85% lower than market

Lab analysis to measure complete blood cell count (red cells, white blood cell, and platelets), automated test [HCPCS 85027]

$16
$58

73% lower than market

Lab analysis to measure complete blood cell count (red cells, white blood cell, and platelets), automated test and automated differential white blood cell count [HCPCS 85025]

$21
$73

71% lower than market

Lab analysis to measure the amount of albumin, total and direct bilirubin, alkaline phosphatase, total protein, alanine amino transferase, and asparate amino transferase in blood specimen to evaluate liver function [HCPCS 800

$19
$51

63% lower than market

Lab analysis to measure the amount of lipids (cholesterol and triglycerides) in blood specimen [HCPCS 80061]

$26
$104

75% lower than market

Lab analysis to measure the amount of total calcium, carbon dioxide (bicarbonate), chloride, creatinine, glucose, potassium, sodium, and urea nitrogen (BUN) in blood specimen [HCPCS 80048]

$16
$53

70% lower than market

Lab analysis to measure the amount of total PSA (prostate specific antigen) in serum specimen [HCPCS 84153]

$37
$141

74% lower than market

Lab analysis via blood test to measure a comprehensive group of blood chemicals [HCPCS 80053]

$21
$76

73% lower than market

Mammography of both breasts (screening exam) [HCPCS 77067]

$210
$437

52% lower than market

Mammography of both breasts for diagnosis [HCPCS 77066]

$210
$591

64% lower than market

Mammography of one breast for diagnosis [HCPCS 77065]

$210
$453

54% lower than market

Pelvis CT scan with contrast to examine injury, foreign bodies, or tumors [HCPCS 72193]

$1,100
$2,462

55% lower than market

Physical therapy exercise to develop strength, endurance, range of motion, and flexibility (each 15 minutes) [HCPCS 97110]

$102
$116

12% lower than market

Psychotherapy treatment by physician face-to-face with patient (60 minutes) [HCPCS 90837]

$221
$396

44% lower than market

Sleep pattern monitoring of patient in sleep lab, sleep staging with 4 or more parameters of sleep (6 years of age or older) [HCPCS 95810]

$4,441
$5,187

14% lower than market

Spinal fusion other than the neck without major complications

$105,368
$125,515

16% lower than market

Spinal x-ray of lower and sacral spine (minimum of 4 views) [HCPCS 72110]

$221
$835

74% lower than market

OUTPATIENT EMERGENCY DEPARTMENT

Description

Our Charge
Market Charge

Variance

Critical care delivery to critically ill or injured patient (first 30-74 minutes) [HCPCS 99291]

$2,844
$3,495

19% lower than market

Emergency department visit for minor problem [HCPCS 99281]

$269
$275

2% lower than market

Emergency department visit for problem of low to moderate severity [HCPCS 99282]

$456
$754

40% lower than market

Emergency department visit for problem of moderate severity [HCPCS 99283]

$806
$1,180

32% lower than market

Emergency department visit for problem of high severity [HCPCS 99284]

$1,383
$1,762

22% lower than market

Emergency department visit for problem with significant threat to life [HCPCS 99285]

$1,917
$2,460

22% lower than market

OUTPATIENT LABORATORY AND PATHOLOGY

Description

Our Charge
Market Charge

Variance

Cov-19 amp prb hgh thruput [HCPCS U0003]

$125
$318

61% lower than market

Lab analysis by immunoassay to identify Strep (streptococcus) [HCPCS 87880]

$33
$106

69% lower than market

Lab analysis by nucleic acid (DNA or RNA) to identify antigen of severe acute respiratory syndrome coronavirus 2 (Covid-19) [HCPCS 87635]

$97
$165

41% lower than market

Lab analysis of urine culture to measure the amount of bacteria [HCPCS 87086]

$34
$72

53% lower than market

Lab analysis to identify antibodies to severe acute respiratory syndrome coronavirus 2 (Covid-19) [HCPCS 86769]

$95
$108

12% lower than market

Lab analysis to identify Hepatitis C antibodies [HCPCS 86803]

$80
$125

36% lower than market

Lab analysis to identify total thyroxine (thyroid chemical) function in serum specimen for screening [HCPCS 84436]

$30
$67

54% lower than market

Lab analysis to measure free thyroxine (thyroid chemical) in serum specimen [HCPCS 84439]

$26
$80

67% lower than market

Lab analysis to measure red blood count (automated test) [HCPCS 85045]

$37
$38

2% lower than market

Lab analysis to measure the amount of C-reactive protein in serum to identify infection or inflammation [HCPCS 86140]

$22
$46

53% lower than market

Lab analysis to measure the amount of troponin (protein) in serum specimen [HCPCS 84484]

$28
$89

68% lower than market

Lab analysis to measure the amylase (enzyme) level in serum specimen [HCPCS 82150]

$19
$71

73% lower than market

Lab analysis to measure the blood glucose (sugar) level in blood after receiving dose of glucose [HCPCS 82950]

$14
$79

83% lower than market

Lab analysis to measure the cyanocobalamin (vitamin b-12) level [HCPCS 82607]

$43
$102

58% lower than market

Lab analysis to measure the direct bilirubin level [HCPCS 82248]

$15
$41

64% lower than market

Lab analysis to measure the ferritin (blood protein) level [HCPCS 82728]

$71
$111

36% lower than market

Lab analysis to measure the hemoglobin A1C level in blood specimen [HCPCS 83036]

$19
$75

75% lower than market

Lab analysis to measure the lipase (fat enzyme) level [HCPCS 83690]

$20
$81

75% lower than market

Lab analysis to measure the total protein level in blood specimen [HCPCS 84155]

$21
$57

63% lower than market

Lab analysis to measure the triglycerides level in serum or plasma specimen [HCPCS 84478]

$17
$107

84% lower than market

Lab analysis to measure the uric acid level in blood specimen [HCPCS 84550]

$16
$36

56% lower than market

Lab analysis to measure the vitamin D-3 level in serum or plasma specimen [HCPCS 82306]

$148
$246

40% lower than market

Lab analysis to measure urea nitrogen level in serum or plasma specimen to assess kidney function (quantitative) [HCPCS 84520]

$12
$44

74% lower than market

Lab blood analysis to confirm blood unit compatibility by immediate spin technique [HCPCS 86920]

$158
$269

41% lower than market

Lab blood analysis to identify antigens on red blood cell surface and determine the patient's Rh (D) type (Rh positive or Rh negative) [HCPCS 86901]

$17
$100

83% lower than market

Lab blood analysis to screen for antibodies to red blood cell antigens (each serum technique) [HCPCS 86850]

$19
$145

87% lower than market

OUTPATIENT PHYSICAL/OCCUPATIONAL/SPEECH THERAPY

Description

Our Charge
Market Charge

Variance

Function improvement activities with one-on-one contact between patient and provider (each 15 minutes) [HCPCS 97530]

$113
$165

31% lower than market

Occupational therapy evaluation (typically 30 minutes) [HCPCS 97165]

$166
$314

47% lower than market

Occupational therapy evaluation (typically 45 minutes) [HCPCS 97166]

$192
$428

55% lower than market

Physcial therapy exercise of walking training to 1 or more areas (each 15 minutes) [HCPCS 97116]

$99
$137

28% lower than market

Physical therapy evaluation (typically 20 minutes) [HCPCS 97161]

$181
$315

43% lower than market

Physical therapy evaluation (typically 30 minutes) [HCPCS 97162]

$213
$397

46% lower than market

Physical therapy evaluation (typically 45 minutes) [HCPCS 97163]

$244
$453

46% lower than market

Physical therapy procedure to re-educate brain-to-nerve-to-muscle function (each 15 minutes) [HCPCS 97112]

$117
$164

29% lower than market

Physical therapy re-evaluation (typically 20 minutes) [HCPCS 97164]

$92
$183

50% lower than market

Physical therapy techniques to 1 or more regions (each 15 minutes) [HCPCS 97140]

$82
$194

58% lower than market

Speech sound production evaluation with evaluation of language comprehension and expression [HCPCS 92523]

$338
$726

53% lower than market

Speech, language, voice, communication, and/or hearing processing disorder treatment [HCPCS 92507]

$225
$441

49% lower than market

Swallowing and/or oral feeding function treatment [HCPCS 92526]

$154
$375

59% lower than market

Swallowing function evaluation [HCPCS 92610]

$337
$542

38% lower than market

Training activities for home and self-care management (each 15 minutes) [HCPCS 97535]

$42
$142

70% lower than market

OUTPATIENT X-RAY AND RADIOLOGICAL

Description

Our Charge
Market Charge

Variance

Abdominal and pelvic CT scan without contrast for injury, foreign bodies, or tumors [HCPCS 74176]

$1,100
$2,151

49% lower than market

Abdominal and pelvic CT scan without contrast, followed by contrast for injury, foreign bodies, or tumors [HCPCS 74178]

$1,100
$3,950

72% lower than market

Abdominal and pelvic vessels CTA scan with contrast [HCPCS 74174]

$1,100
$3,945

72% lower than market

Abdominal aorta and both leg arteries CTA scan with contrast [HCPCS 75635]

$1,100
$2,859

62% lower than market

Abdominal blood vessels CTA scan with contrast [HCPCS 74175]

$1,100
$2,760

60% lower than market

Abdominal CT scan with contrast for injury, foreign bodies, or tumors [HCPCS 74160]

$1,100
$2,238

51% lower than market

Abdominal CT scan without contrast for injury, foreign bodies, or tumors [HCPCS 74150]

$1,100
$1,635

33% lower than market

Abdominal CT scan without contrast, followed by contrast for injury, foreign bodies, or tumors [HCPCS 74170]

$1,100
$2,577

57% lower than market

Abdominal ultrasound (limited) [HCPCS 76705]

$708
$893

21% lower than market

Ankle x-ray (2 views) [HCPCS 73600]

$221
$467

53% lower than market

Ankle x-ray (minimum of 3 views) [HCPCS 73610]

$221
$550

60% lower than market

Arm CT scan with contrast for injury, foreign bodies, or tumors [HCPCS 73201]

$1,100
$2,695

59% lower than market

Arm CT scan without contrast for injury, foreign bodies, or tumors [HCPCS 73200]

$1,100
$1,763

38% lower than market

Arm x-ray of forearm (2 views) [HCPCS 73090]

$221
$495

55% lower than market

Arm x-ray of upper arm (minimum of 2 views) [HCPCS 73060]

$221
$502

56% lower than market

Bone density measurement of the axial skeleton (hips, pelvis, spine) [HCPCS 77080]

$564
$642

12% lower than market

Breast ultrasound (one breast, complete) [HCPCS 76641]

$779
$753

4% higher than market

Chest CT scan with contrast to examine injury, foreign bodies, or tumors [HCPCS 71260]

$1,100
$2,291

52% lower than market

Chest CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 71250]

$1,100
$1,570

30% lower than market

Chest x-ray (2 views) [HCPCS 71046]

$221
$363

39% lower than market

Chest x-ray (single view) [HCPCS 71045]

$221
$317

30% lower than market

Collar bone x-ray, complete study [HCPCS 73000]

$221
$487

55% lower than market

CTA scan of chest blood vessels with contrast to examine injury, foreign bodies, or tumors [HCPCS 71275]

$1,100
$2,532

57% lower than market

CTA scan of head blood vessels with contrast to examine blood clots or aneurysms [HCPCS 70496]

$1,100
$2,422

55% lower than market

CTA scan of neck blood vessels with contrast to examine blood clots or aneurysms [HCPCS 70498]

$1,100
$2,415

54% lower than market

Digital tomography of both breasts (screening exam) [HCPCS 77063]

$58
$199

71% lower than market

Elbow x-ray (2 views) [HCPCS 73070]

$221
$484

54% lower than market

Elbow x-ray, complete study (minimum of 3 views) [HCPCS 73080]

$221
$533

59% lower than market

Esophagus x-ray with barium swallow (single contrast material swallowed) [HCPCS 74220]

$333
$1,091

70% lower than market

Facial CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 70486]

$1,100
$1,633

33% lower than market

Finger(s) x-ray (minimum of 2 views) [HCPCS 73140]

$221
$483

54% lower than market

Foot x-ray (2 views) [HCPCS 73620]

$221
$506

56% lower than market

Foot x-ray at heel of foot (minimum of 2 views) [HCPCS 73650]

$221
$503

56% lower than market

Foot x-ray, complete study (minimum of 3 views) [HCPCS 73630]

$221
$541

59% lower than market

Hand x-ray (2 views) [HCPCS 73120]

$221
$354

38% lower than market

Hand x-ray (minimum of 2 views) [HCPCS 73130]

$221
$541

59% lower than market

Head and neck ultrasound [HCPCS 76536]

$850
$1,057

20% lower than market

Head or brain CT scan without contrast, followed by contrast to examine injury, foreign bodies, or tumors [HCPCS 70470]

$1,100
$2,266

51% lower than market

Heart blood vessels and grafts CTA scan with contrast [HCPCS 75574]

$1,100
$3,131

65% lower than market

Heart CT scan for evaluation of heart structure with contrast [HCPCS 75572]

$1,100
$2,379

54% lower than market

Heart ultrasound and continuous monitoring performed during rest, exercise, and/or drug-induced stress with interpretation and report [HCPCS 93351]

$3,105
$3,567

13% lower than market

Hip x-ray of both hips with pelvis (3 to 4 views) [HCPCS 73522]

$221
$860

74% lower than market

Hip x-ray of hip with pelvis (2 to 3 views) [HCPCS 73502]

$221
$475

54% lower than market

Hip x-ray of hip with pelvis (single view) [HCPCS 73501]

$221
$414

47% lower than market

Imaging of abdomen by MRI without contrast [HCPCS 74181]

$1,100
$2,815

61% lower than market

Imaging of abdomen by MRI without contrast, followed by contrast [HCPCS 74183]

$1,100
$3,532

69% lower than market

Imaging of arm joint by MRI without contrast [HCPCS 73221]

$1,100
$2,115

48% lower than market

Imaging of brain by MRI with contrast [HCPCS 70552]

$1,100
$2,455

55% lower than market

Imaging of brain by MRI without contrast [HCPCS 70551]

$1,100
$2,125

48% lower than market

Imaging of eye, face, and/or neck by MRI without contrast, followed by contrast [HCPCS 70543]

$1,100
$3,927

72% lower than market

Imaging of head blood vessels by MRA without contrast [HCPCS 70544]

$1,100
$2,507

56% lower than market

Imaging of leg by MRI without contrast [HCPCS 73718]

$1,100
$2,505

56% lower than market

Imaging of leg by MRI without contrast, followed by contrast [HCPCS 73720]

$1,100
$3,179

65% lower than market

Imaging of leg joint by MRI without contrast, followed by contrast [HCPCS 73723]

$1,100
$3,440

68% lower than market

Imaging of lower spinal canal by MRI without contrast, followed by contrast [HCPCS 72158]

$1,100
$3,079

64% lower than market

Imaging of middle spinal canal by MRI without contrast [HCPCS 72146]

$1,100
$2,117

48% lower than market

Imaging of middle spinal canal by MRI without contrast, followed by contrast [HCPCS 72157]

$1,100
$3,466

68% lower than market

Imaging of neck blood vessels by MRA without contrast [HCPCS 70547]

$1,100
$3,369

67% lower than market

Imaging of neck blood vessels by MRA without contrast, followed by contrast [HCPCS 70549]

$1,100
$4,859

77% lower than market

Imaging of pelvis by MRI without contrast [HCPCS 72195]

$1,100
$3,093

64% lower than market

Imaging of pelvis by MRI without contrast, followed by contrast [HCPCS 72197]

$1,100
$3,522

69% lower than market

Imaging of spinal canal by MRI without contrast, followed by contrast [HCPCS 72156]

$1,100
$3,120

65% lower than market

Imaging of upper spinal canal by MRI without contrast [HCPCS 72141]

$1,100
$2,119

48% lower than market

Knee x-ray (1 or 2 views) [HCPCS 73560]

$221
$487

55% lower than market

Knee x-ray (3 views) [HCPCS 73562]

$221
$571

61% lower than market

Knee x-ray (4 or more views) [HCPCS 73564]

$221
$693

68% lower than market

Knee x-ray of both knees, standing (front to back view) [HCPCS 73565]

$221
$399

45% lower than market

Leg CT scan without contrast for injury, foreign bodies, or tumors [HCPCS 73700]

$1,100
$2,068

47% lower than market

Neck CT scan of the soft tissue of the neck with contrast to examine injury, foreign bodies, or tumors [HCPCS 70491]

$1,100
$2,285

52% lower than market

Neck CT scan of the soft tissue of the neck without contrast to examine injury, foreign bodies, or tumors [HCPCS 70490]

$1,100
$1,808

39% lower than market

Neck CT scan of the soft tissue of the neck without contrast, followed by contrast to examine injury, foreign bodies, or tumors [HCPCS 70492]

$1,100
$2,880

62% lower than market

Pelvis CT scan without contrast to examine injury, foreign bodies, or tumors [HCPCS 72192]

$1,100
$1,582

30% lower than market

Pelvis x-ray (1 or 2 views) [HCPCS 72170]

$221
$491

55% lower than market

Pelvis x-ray (minimum of 3 views) [HCPCS 72190]

$221
$535

59% lower than market

Rib cage x-ray of ribs on one side of body (2 views) [HCPCS 71100]

$221
$560

61% lower than market

Shoulder x-ray (single view) [HCPCS 73020]

$221
$429

49% lower than market

Shoulder x-ray, complete study (minimum of 2 views) [HCPCS 73030]

$221
$516

57% lower than market

Skull CT scan to examine the bones of the eye and ear without contrast to examine injury, foreign bodies, or tumors [HCPCS 70480]

$1,100
$1,988

45% lower than market

Spinal CT scan of lower spine with contrast to examine injury, foreign bodies, or tumors [HCPCS 72132]

$1,100
$2,481

56% lower than market

Spinal CT scan of lower spine without contrast to examine injury, foreign bodies, or tumors [HCPCS 72131]

$1,100
$1,892

42% lower than market

Spinal CT scan of middle spine without contrast to examine injury, foreign bodies, or tumors [HCPCS 72128]

$1,100
$1,880

41% lower than market

Spinal CT scan of upper spine with contrast to examine injury, foreign bodies, or tumors [HCPCS 72126]

$1,100
$2,798

61% lower than market

Spinal CT scan of upper spine without contrast to examine injury, foreign bodies, or tumors [HCPCS 72125]

$1,100
$1,868

41% lower than market

Thighbone x-ray (minimum of 2 views) [HCPCS 73552]

$221
$493

55% lower than market

Toe(s) x-ray (minimum of 2 views) [HCPCS 73660]

$221
$510

57% lower than market

Wrist x-ray (2 views) [HCPCS 73100]

$221
$512

57% lower than market

Wrist x-ray, complete study (minimum of 3 views) [HCPCS 73110]

$221
$598

63% lower than market

X-ray of joints at hip bone and sacrum (3 or more views) [HCPCS 72202]

$221
$473

53% lower than market

X-ray of sacrum and tailbone (minimum of 2 views) [HCPCS 72220]

$221
$523

58% lower than market

BILLING PROCESS AND INFORMATION

OUR BILLING PROCESS AND INFORMATION

Thank you for choosing Owensboro Health for your healthcare needs. As part of our commitment to delivering EXCELLENT service, we want to make understanding and paying your bill as easy as possible. Here are some ways you can help us as we work to make the billing process go smoothly.

• Provide us complete and up-to-date health insurance information

In addition to asking for your health insurance card at your visit, we may ask for a photo ID. If you have been seen at Owensboro Health before, please let us know if your personal or insurance information has changed since your last visit.

• Understand and follow the requirements of your health insurance plan

Understanding your health insurance benefits can be a big help to you and to us! Being familiar with your benefits can help you obtain proper authorizations for services, and make it easier to submit referral claim forms when required. Many insurance plans require patients to pay a copayment or deductible amount for services. Please be prepared to make payments at your visit as defined by your insurance coverage.

• Please respond promptly to any requests from your insurance provider

Your insurance benefits are a contract with your insurance company. Owensboro Health is reimbursed by your insurance, and at times we may need your help to communicate effectively with your insurance company. All bills sent to you are due upon receipt*.

*Owensboro Health does not charge interest on any amount not paid in full during the normal course of collection.

Pricing and Billing Information

Owensboro Health’s goal is for each of our patients and their families to have the best healthcare experience possible. That is why we are committed to providing you with information that helps you make well-informed decisions about your care.

If you have questions or need more information about a bill for services you’ve received or for information about the price of a future service, please contact our Customer Service Team at (270) 685- 7500 or (866) 305-3737, or send an email to FinancialAssistance@OwensboroHealth.org. To ensure the most accurate information possible about the price of a future service, a CPT (Current Procedural Terminology) code will be needed when you call. You can get a CPT code from the provider ordering your test or procedure.

Online Payment, Registration and Scheduling

For the convenience of our patients, Owensboro Health offers secure online payment for Owensboro Health Regional Hospital and Owensboro Health Medical Group bills. Please visit our payment portal online at www.OwensboroHealth.org/Billing.

We offer the option to make appointment requests for the Owensboro Health Medical Group providers through MyChart or online at www.owensborohealth.org.

Patients may also pre-register for surgeries, admissions, outpatient procedures and tests prior to their visit by calling Owensboro Health’s Pre-registration Team at (270) 688-5556.

Financial Assistance

As a not-for-profit health system, Owensboro Health is committed to giving back to our communities. One way we do that is by providing financial assistance to individuals and families who cannot pay for medically necessary healthcare services they receive at our facilities.

Owensboro Health offers financial assistance to patients who do not have health insurance, or those who have out‐of‐pocket costs they cannot afford even with insurance coverage. Patients must submit an application for financial assistance and all required supporting documentation and must follow the requirements of the Financial Assistance Policy. The Financial Assistance Policy can be accessed through a link on our Billing page at www.OwensboroHealth.org/Billing .

Owensboro Health's financial assistance policy includes:

• Accommodating financial assistance guidelines that provide free care for individuals and families who earn less than 300% of the federal poverty level.

• Sliding scale fees to provide substantially discounted care for individuals and families who are between 300-400% of the federal poverty level.

Owensboro Health offers convenient interest-free payment plans up to 36 months to assist our patients. If you are uninsured and have income above the criteria for our financial assistance program, Owensboro Health offers a self-pay discount for your charges.

For additional information, please contact our Patient Financial Advocate Team at (270) 685-7501 or (866) 305-3737. You may also print a financial assistance application on our website at https://www.owensborohealth.org/patient-visitor/about-your-stay/billing/financial-assistance/.